Customer loyalty plays a key role in business growth. It upholds the brand trust that makes the customers come back and purchase often.
Jack in the Box
is one of the top fast-food chains across the nation with over 2000 restaurant branches. Like many other restaurants, Jack in the Box also comes up with a lot of offers, deals, and benefits to its customers to motivate repeat purchases.
But, do they have a rewards program? To know the answer in detail, continue reading.
Does Jack in the Box Have A Rewards Program?
Jack in the Box does have a rewards program called The Jack Pack. There is a 25% off for the first in-app purchase, and you can earn 1 point for every $1 you spend on the mobile app. Once you reach 40 points, you can redeem items and bonus points are available for a certain period.
The Jack Pack is a loyalty program launched by Jack in the Box in 2019 to attract more customers.
To qualify for rewards, all you need is to register in the mobile app of Jack in the Box. If you are a new customer, you can download the app by entering your email ID and other details and completing the registration process.
If you already have the app installed, you can sign-up by providing your contact number and clicking on the “Subscribe” button.
Once you agree to the terms and conditions, you will get automated messages and updates regarding the special mobile-app-only offers and deals.
You can earn points from the first in-app purchase itself with an exclusive offer of a 25% discount on your order.
How Does Jack in the Box’s Rewards Program Work?
Since it is free to join, anyone can be a member of The Jack Pack with the app. Even the new users of the app will be automatically connected to The Jack Pack. Once you become a member, you will be qualified for all the benefits and offers.
After registering with your phone number, the updates of events, offers and deals will be displayed on the home screen.
After registration, the offer of a 25% discount for new users will be automatically added to the “Offers” section under ‘Offers and Deals” on the home screen.
You will receive 1 point for every $1 spent. The points earned and the available rewards are shown in The Jack Pack button on the home screen.
The points will remain there even if you do not make purchases but will expire after a year.
For example, Jack in the Box launched an offer recently for new and existing users. The members automatically receive 40 loyalty points that are added to their account by using the code “JACKPACK21”.
Limited-time deals and offers are also available in the app. So, the points can be redeemed for any online purchase.
Learn more: Jack In the Box Loyalty Program
What Are the Perks of Jack in the Box The Jack Pack?
The Jack Pack offers a lot of benefits to its members using the app. The new members will get the benefit right away when the Jack app is downloaded. An offer of 40 earning points will be added to the account. You will receive 25% off for the first in-app purchase.
Here are the perks you can enjoy as The jack Pack member.
- 40 earning points are rewarded to new and existing customers.
- These 40 points can be immediately redeemed for a Jumbo Jack Hamburger or Curly Fries.
- 25% discount for first in-app purchase.
- You will receive 1 point for every $1 spent.
- Points can be redeemed to buy free food.
- Earn reward points for every online purchase.
- Seasonal deals and special event offers are available for a certain period.
What Can I Get with Jack in the Box The Jack Pack?
The points earned from The Jack Pack can be redeemed by purchasing menu items. As per their loyalty program policy, customers need to purchase one item with free food. You can look at the “Offers and Deals” section to see the new deals.
Let’s see the list of menu items and their corresponding points.
| ITEMS | POINTS |
| Large Curly Fries | 40 |
| Jumbo Jack Burgers | 40 |
| 10 Piece Chicken Nuggets | 40 |
| Jack’s Spicy Chicken Sandwich | 50 |
| Sourdough Jack | 50 |
| Ultimate Cheeseburger | 50 |
| Homestyle Ranch Chicken Club | 60 |
| Buttery Jack Classic Burger | 60 |
| Bacon Ultimate Cheeseburger | 60 |
Jack in the box does not provide any type of annual reward. But they do offer birthday deals including free birthday meals and birthday freebies. You can get 2 Free Tacos with any purchase.
To activate the birthday deal, you need to sign up for Jack in the box email list and receive birthday coupons. It is valid on your birthday, before and after three days of your birthday.
There is an Anniversary Reward where you will get a free drink and Spread The Love Reward in which you will get a Big Jack Burger when your friend or family member Sign Up on Jack’s app.
For more details: Jack In The Box FAQ
How Much Does Jack In The Box The Jack Pack Points Worth?
The Jack Pack points are worth getting a fair number of points as you get 1 point for every dollar you spent. Additionally, an offer of 40 points is now available that can be redeemed for free food and special deals.
For example,
- You can get a free Jumbo Egg Roll in the app with an offer code “JUMBOROLL2021”
- Free 5 piece Mini Churros with a code”820”
The points earned will remain on your account even if you do not make a purchase. But they will not remain longer than 1 year.
There are some limitations to using the points for purchases. Some of them are as follows.
- To get free food you need to purchase at least one menu item.
- You can redeem only one reward at a time per order only through the app.
- You can get points only through The Jack app and are not eligible for orders placed on other third-party delivery services.
- One loyalty cannot be mixed with other deals or offers.
Although there are such restrictions to use earned points, it is worth purchasing and earning points as a regular customer. You can keep updated on the latest deals and use the points to purchase them from your nearest location.
How Can I Redeem Jack In The Box The Jack Pack Points?
Once you open Jack’s app, you can see the latest offers available in the “Offers and Deals” section. Click on it and order a menu offer item. Then select “Redeem Offer” which will be automatically added to your cart. Proceed to make check-out and enjoy the free food with your purchase.
You can always make sure to check whether you have enough points on your account. It is displayed on the “Rewards” section and the available rewards for your points are displayed below. So, it is easy to navigate your points and eligible offers on the app.
It can take up to 24 hours to display your points on the account. If you have any issues you can contact Jack Page.
Is Jack In The Box The Jack Pack Worth It?
The loyalty program Jack Pack is worth it for its members. Every new member qualifies for earning points from their first purchase itself. The chain also announced to provide 40 free loyalty points to both new and existing members to attract more customers.
Jack food lovers can always enjoy special event deals, offers, and coupons on their app for delivery and pick-up orders. However, the deals are available only for a limited time and one reward can be used at a time.
But in total, The Jack Pack is an attractive loyalty program as it drives more customers to use the app purchase. When compared to other restaurants, Jack In The Box customers can get more points not only through purchase but also through referring the app to friends or family.
